Every apartment, and all of them at once.
An internal system for an engineering firm insulating hundreds of apartments along the light-rail works in Tel Aviv.
A light-rail tender: hundreds of apartments, each entitled to different acoustic insulation, tracked in Excel with no single place for each apartment’s file.
Learned their process, then designed one system for visits, owners, files, decisions, tasks and reports.
Give every apartment its own space, without losing sight of the hundreds around it.
Launched in 2025. I handed off the design; I wasn’t part of the build phase.
The challenge
The system was built as the operation itself was being born: right after the tender was won. There was little “before” to fix. The work was understanding a process that was still taking shape, and fitting the system to it.
One apartment, and four hundred
Each apartment needs its own file: visits, owner contact, files, decisions, status. But the team works across hundreds of them. A kanban by stage gives the whole picture; a side panel opens one apartment without leaving it.
Changing how a growing team works
Their way of working came from smaller projects. Part of the job was learning it closely and helping them agree to change it for this scale.
The system
Reflection
Designing alongside a new operation means designing a process as much as screens. Since then I agree up front with the client what my involvement in the build phase will be.